Privacy
Your data, your control. Plain-English summary of how HelioCad handles your information.
Heads up: this is a good-faith summary of how HelioCad handles your data, not a substitute for legal advice. Have legal counsel review before relying on it for compliance.
Effective date
April 30, 2026.
Information we collect
Account information you provide (email, name); project data you save (CAD designs, drawings, simulations); AI conversation logs, but only when you opt in to the training program; and anonymized usage telemetry that helps us improve the product.
How we use it
To provide the service, improve AI quality (only with your consent), process payments, and send transactional email such as receipts and password resets. We don't use your data for advertising and we don't profile you for resale.
Where it lives
Encrypted at rest on infrastructure we operate and control. We don't use third-party advertising networks or analytics trackers that follow you around the web.
AI training and consent
Opt-in is OFF by default. You choose whether your conversations help train the AI. You can opt in or out anytime in your billing settings. Personal information is scrubbed before any training data leaves your account, and revoking consent stops capture immediately and deletes prior records on request.
Sharing
We don't sell your data. We share only with: a payment processor for billing, a transactional email provider for receipts and password resets, and AI providers when you actively use AI features — and only the minimum conversation needed to answer you.
Cookies
Minimal: an authentication session cookie so you stay signed in. No third-party tracking cookies. No advertising pixels.
Your rights
You can export, correct, or delete your data anytime. Email privacy@heliocad.com and we'll help. We respond to verified requests within 30 days.
Children
HelioCad is not intended for users under 13. We don't knowingly collect data from children.
Changes
We'll email you at least 30 days before any material change to this policy.
Contact
Questions, requests, or concerns: privacy@heliocad.com.